Patch-ID# 105325-02 Keywords: SNM 2.2.3 na.snmp IfTable interfaces monitor snmp no response Synopsis: Solstice SunNet Manager 2.2.3: SNM fails with no response on some devices. Date: Feb/25/98 Solaris Release: 1.1.x SunOS Release: 4.1.x Unbundled Product: Solstice SunNet Manager Unbundled Release: 2.2.3 Relevant Architectures: sparc BugId's fixed with this patch: 4088802 1255176 Changes incorporated in this version: 4088802 Patches accumulated and obsoleted by this patch: Patches which conflict with this patch: Patches required with this patch: 103924-03 Obsoleted by: Files included with this patch: SUNWsnmag: $SNMHOME/agents/na.snmp $SNMHOME/5.x/agents/na.snmp $SNMHOME/x86/agents/na.snmp Problem Description: 4088802 Customer has nearly 9000 requests and 1000 devices in his map. When attempting quickdump reports for SNMP data, or simple data requests, most reports come back with the "no response from system" error report. This can happen to systems which are on local or remote subnets. The systems are reachable (and respond with SNMP data) to other management platforms. 1255176 When SNM 2.2.3 is monitoring a device via SNMP with more than 20 interfaces defined on the snmp proxy device, the result is an " ... ended unexpectedly" error message. To install this patch : ----------------------- *** Patch #103924-03 should be installed before this patch. *** 1. Close down your network management system by stopping any active requests and then exiting the SunNet Manager Console and any Partner applications you may be running. 2. Become root. 3. run "patch_install" (make sure the permission OK) 4. If you have previously run the getagents script to install the SunNet Manager agents onto other systems, you may wish to rerun getagents in order to install the updated agent binaries and libraries from this patch onto those other systems. 5. Ensure that the activity.log and request.log files are removed on each SunNet Manager system (the patch install script attempts to do this for you). These files are normally located in the /var/adm/snm directory, or in the directory identifed by your SNMDBDIR environment variable, if set. 6. Restart your SunNet Manager.