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Troubleshooting

TABLE  1   System Errors
Error Message
Resolution

Unable to complete request. Please go back and try again. Unknown Failure.

This error can occur when an unexpected result is received from the Calendar server. Please go back and try again.



TABLE  2   User Errors
Error Message
Resolution

Appointment Duration Too Long

Your appointment duration extends into the next day. Please shorten the duration time.

Error Opening Calendar

There is an error in opening the calendar. To open another calendar, press the "View Other Calendar" button on the Toolbar.

Invalid Appointment Duration

You have entered an invalid appointment duration. Please try again.

Invalid Calendar Name

You have entered an invalid calendar name. Calendar names are in the format user@host.domain.

Invalid Day Boundary

Start and end time must fall on the hour (e.g. 9:00, 10:00, etc.).

Invalid Date or Time

You have entered an invalid date or time. An examples of a valid date format is 9/1/99 and an example of a valid time format is 9:00 am.

Invalid End Time

The Day Boundaries end time must be later than the start time. Please change it.

Invalid Entry in "Repeat" field

You have made an invalid entry in the "Repeat" field. Please try again.

Invalid Reminder Interval

You have entered an invalid reminder interval. Please try again.

Host Not Found

You have entered an invalid host name. Please try again.

Start Time Missing

You have entered an end time with no start time. Please enter a start time.




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